Cancellation & Reschedule Policy
Last updated: April 7, 2025
We know things come up, and we want to make it easy to keep your player on the field. Here’s how cancellations and rescheduling work for GL Soccer sessions:
Rescheduling (Preferred)
-
You can reschedule your session at no cost.
-
We strongly encourage rescheduling instead of canceling to avoid fees.
-
Reschedules must be requested at least 24 hours in advance.
Cancellations
-
More than 24 hours before the session:
You’ll receive a full refund or can choose to reschedule. -
Within 24 hours of the session (same-day):
You’ll receive an 80% refund. A 20% cancellation fee applies to cover field time and coaching costs. -
No-shows or cancellations after the session starts:
These are not eligible for a refund.
Why rescheduling helps
Due to the way our system works, every cancellation requires a refund, even if you'd like to come another day. Rescheduling ahead of time helps us keep things running smoothly and gives more players a chance to join.
Questions?
If you have any questions, please contact Madison, our GL admin, at madison@glprosoccer.com.